Privacy Policy

The controller responsible for processing your personal data is: Larisa Stepanova Corporate Sales Training, c/o Amandus Hanson AG, Freigutstrasse 22, 8002 Zurich, Switzerland, company no. CHE-443.719.142.

For any privacy question or request, write to privacy@lssalestraining.com. General enquiries: sales@lssalestraining.com.

When you use the consultation, proposal or contact forms we collect the details you enter: your name, email address, and optionally your company, role, phone number, team size, preferred format and your message.

We use this only to answer you, arrange a consultation call, prepare a proposal and, if you become a client, deliver the training. The legal basis is your request and the preparation or performance of a contract (GDPR Art. 6(1)(b)) and our legitimate interest in replying to business enquiries (Art. 6(1)(f)).

When you email us directly, we process the content of your email and your contact details for the same purposes.

When we deliver training, we may process names, roles and assessment notes about participants, provided by the client company. We process these only to deliver the agreed programme, keep them confidential, and do not share them with third parties except as described here.

Our website uses the visitor analytics built into our hosting platform, Lovable. It uses no cookies, stores nothing on your device, doesn't keep IP addresses and doesn't identify visitors. Lovable collects this data for us. Lovable's privacy policy explains how it handles it.

It records the pages visited, where visitors came from, their country, browser, operating system and device type, how long they stay, how fast pages load, errors, and which buttons and links are clicked. Detailed data is kept for 90 days and daily summaries for a year.

This is recorded for every visitor, without cookies and without identifying anyone. We use it only to understand how the site is used and to improve it (legitimate interest).

This website does not set advertising or tracking cookies and we do not use ad pixels or social media trackers. Your browser may store minimal technical data needed for the site to work.

We load fonts from Google Fonts (Google Ireland Ltd. / Google LLC). To deliver the fonts, your browser connects to Google's servers, which receive your IP address and browser information. See Google's privacy policy at policies.google.com/privacy.

We use carefully selected providers who process data on our behalf: Lovable (website hosting and analytics), our cloud database provider (Supabase, for storing form submissions), our email provider, and Zoom (for video calls you book with us). Some of these providers are located or store data outside Switzerland, including in the EU and the United States.

Where data goes to a country without adequate data protection as recognised by the Swiss Federal Council, we rely on recognised safeguards such as the Swiss-US Data Privacy Framework or standard contractual clauses.

We never sell your data and do not share it for marketing by third parties.

Enquiries that do not lead to a project are deleted after 24 months at the latest. Client and contract data is kept for as long as the relationship lasts and afterwards for as long as Swiss law requires (business records generally 10 years).

You have the right to ask what personal data we hold about you, to have it corrected or deleted, to restrict or object to processing, to receive your data in a common format, and to withdraw any consent at any time.

Send requests to privacy@lssalestraining.com. We may ask you to confirm your identity. We answer within 30 days.

You can also complain to the Swiss Federal Data Protection and Information Commissioner (FDPIC, edoeb.admin.ch) or, if you live in the EU, to your local data protection authority.

We use encrypted connections (HTTPS), access controls and reputable providers to protect your data. No system is completely secure, but we take reasonable measures to prevent loss or misuse.

We may update this policy when our services or the law change. The current version is always published on this page.